FAQ

1. What products does EssentialPicks offer?

We specialize in high-quality home essentials, including kitchen gadgets, home organization tools, kids' toys, pet accessories, and other lifestyle products designed to simplify and enhance your everyday life.

2. How can I place an order?

You can browse our product catalog online, add your chosen items to the cart, and complete the checkout process. It’s quick, easy, and hassle-free!

3. What payment methods do you accept?

We currently only accept cash on delivery (COD) as our payment method.

4. How long does shipping take?

Shipping times vary depending on your location. Typically, orders are processed within [X days], and delivery takes [X–Y days]. You will receive a tracking number once your order is shipped.

5. What is your return policy?

We want you to love your purchase! If you’re not satisfied, you can return unused items within 7 days of delivery for a refund or exchange. Please refer to our Returns & Refunds Policy page for detailed instructions.

6. How can I contact customer service?

You can reach our friendly customer support team via email at essentialpicks396@gmail.com, or by filling out the Contact form.

7. Do you offer discounts or promotions?

Yes! We regularly run promotions and offer discounts on select products. Sign up for our newsletter to stay updated on exclusive deals and special offers.

8. Can I track my order?

Absolutely! Once your order is shipped, you will receive a tracking number via email, which you can use to track your package in real-time.

9. Are your products safe for kids and pets?

We prioritize safety and quality in every product we offer. All items designed for children and pets meet relevant safety standards. Always supervise use and follow product guidelines for the best experience.